Software Support Changeover: What You Need To Know

We have some exciting news!

As part of our recent acquisition by Datamine, we’re making some changes to our Support systems.

Our service guarantee remains the same, however if you are a Datamine user already, you will be able to use one single system now to manage your support tickets with Supervisor, Reconcilor and any Datamine products.

To request your login credentials for the new Support Portal, click here.

Got questions about this change? We have compiled a list of FAQs for each software product – take a look below and feel free to email us at softwaresupport@snowdengroup.com with any questions.

Supervisor FAQ document here.

Reconcilor FAQ document here.