Who could have anticipated the challenges the world would face in 2020? In March, we at Snowden (like many others) weren’t sure what COVID-19 would mean for our business, our people and our clients. We have been incredibly lucky to be a part of an industry that has been able to continue during the pandemic, and our thoughts go out to those that have been adversely impacted this year. And we are grateful to our clients for supporting us during the year.
Pandemic aside, 2020 has been a big year for Snowden. We were acquired in July by Datamine, a major international software business. We are pleased to report that the integration has been very positive. The Datamine team has embraced our people and our products. They provide an extensive global network of offices and over 6,000 clients that share similar interests in geology and mining engineering. Our team has worked extraordinarily hard to continue to provide excellent service to our clients during the transition period, providing a springboard for growth in 2021.
We celebrated the 20 year anniversary of Mike McMahon, and the 10 year anniversary for Caitlyn Bates, and thank them for their service and loyalty.
2020 was a strong year for our Advisory business and are proud of the support we have provided to our clients as Trusted Mining Advisors. We re-established our presence in the UK, led by Matt Mullins. We look forward to growing our team in the Eurasian region re-establishing our presence in the Americas in 2021. We have already welcomed two experienced consultants, Michael Andrew (Executive Consultant, Sydney) and Matthew Jarvis (Principal Consultant, Johannesburg) this year, and we look forward to introducing you to more new consultants throughout the year as we grow to meet demand.
Later in the year, we were fortunate to be able to restart face-to-face training in Perth and saw strong demand for our Resource Estimation and Grade Control and Reconciliation courses. With limited opportunities for such training in the first half of 2020, now is the time to consider the professional development needs of your teams. Please get in touch with us and we would be pleased to discuss a range of options to get your teams back on track in 2021.
We have also launched a Reconciliation review service offering to support mining operations to implement best practice grade control and reconciliation processes and to help identify root causes for variance. If you feel like your operation is not achieving its potential please get in contact with us.
Supervisor has gone from strength to strength with the introduction of our Conditional Simulation (CS) module. We think it is the simplest work flow out there for completing what is usually a complicated task. We are excited about the pending release of our Multi-Variate Conditional Simulation (MVCS) feature in Q1 2021. It includes the multi-variate and compositional transformations that will bring tremendous value to iron ore and base metals customers. The public beta version is currently available for existing users here and there is a webinar available for understanding a little more about the techniques here.
Beyond MVCS we are working on an extensive roadmap to bring you best-practice resource geology workflows to other areas, major enhancements to existing features and improve our interoperability with other software packages. If you have any requests for new features, or feature enhancements please get in touch with us.
We re-introduced perpetual licensing in August, with an incredible response. If you would like to convert your existing subscription to a perpetual license please get in touch with us. We are excited to be able to expand our support coverage globally, with support provided locally and in a number of languages. Supervisor is now a truly global software product.
We launched, in conjunction with Datamine Peru, a series of practical online courses around the use of Supervisor in Spanish. We look forward to launching further Supervisor training options in 2021 to help our users get the most out of Supervisor.
In 2020, we completed our major Reconcilor 9 upgrade, which has revolutionised the user interface from the previous version. We have been overwhelmed with the response to the new version. Check out the YouTube videos and get in touch with us for a demo.
We have seen unprecedented interest from mining operations (from smaller to larger) to implement a reconciliation solution. We think it is now recognised (and hope you agree) that Excel is not a sustainable reconciliation system. With high commodity prices, now is the time to get the systems in place to make sure you are getting the maximum amount of metal out of the ground. Reconcilor gives you the knowledge you need to mine with confidence: improve your data health, find the sources of variance, and get days of time back for your technical personnel to drive value rather than populate spreadsheets each month-end.
It has been exciting to take Reconcilor globally during 2020. We can now provide implementation and support from a number of offices, and we hope to add new sites in each region in 2021. We are adding some important new features during 2021 to make our data available for external BI reporting, expand system limits and performance, and add new analysis functionality.
We look forward to helping you improve your mining projects, operations, investments and people in 2021. We wish you and your business and personal families a happy, healthy and safe 2021.